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SendSafely utilizes the following sub-processors. As defined in the SendSafely privacy policy, a SendSafely sub-processor may access personal data on SendSafely’s behalf for the purposes described in the table below.
Sub-processor Name | Description | Hosting Location |
Amazon Web Services (AWS) | Platform Hosting | United States (AWS region), Ireland (AWS region), Germany (AWS Region), Australia (AWS Region) |
Ask Nicely | Customer Feedback & Satisfaction Measurement | United States |
Data Dog | System Metrics and Logging | United States |
Corporate Email, Business Operations & Website Analytics | United States | |
LunaWeb | PDF Invoice Generation | Germany |
MailChimp | Email Campaigns | United States |
Monday.com | Project Management Platform | United States |
Outreach.io | Sales Email Automation | United States |
Productboard | Product Roadmap Management & Feature Request Tracking | United States |
Slack | Internal Team Communication & Collaboration | United States |
Stripe | Automated Payment, Subscription, & Billing Management | United States |
Twilio | SMS Delivery | United States |
Vitally | Customer Success Platform | United States/Sweden |
Xero | Invoicing & Online Bookkeeping | United States |
Zapier | Sales Lead Processing & Invoice Generation | United States |
Zendesk | Customer Support & Ticketing | United States |
Zendesk Sell | Customer Relationship Management Platform (CRM) | United States |
Sub-processor Security
Prior to engagement, SendSafely analyzes the security practices and credentials of each sub-processor. SendSafely’s data processing agreements with its sub-processors contain contractual safeguards designed to ensure the privacy of personal data. SendSafely regularly reassesses its sub-processors’ security programs to validate compliance with SendSafely’s security policies applicable to the specific categories of data processed.
If you have any questions relating to our list of sub-processors, you can contact us via email at privacy@sendsafely.com.